Since the language of the procedure is Hungarian, if you do not speak Hungarian, you are kindly requested – in order to conduct a Conciliation Board procedure – to authorize a Hungarian-speaking acquaintance and attach the completed Consumer Authorization form to your request.
You may upload a maximum of 25 files on this platform with a limit of 5 MB/file. You may combine several separate files together into one bigger file if you wish. Acceptable formats are: pdf, jpg, png.
Documents necessary for submitting an online request:- Invoices/ receipts/transfer certificates,- A written document that certifies that the consumer has tried to settle his dispute with the business (a written statement of the business that it has rejected the complaint),- Any other evidentiary documents (photos, correspondences, contracts etc.),- A consumer authorization, if an authorized person will act on your behalf instead of you.