Újabb bírságok a nem együttműködő vállalkozásoknak

From the 1st August to the 8th August 2016 the Technology Licensing and Consumer Protection Department of the Government Office of Budapest Capital passed six decisions about 50 000 HUF consumer protection fines, because the businesses concerned (Budavári Kapu Kft., a CC-DM TRAINING Kft., a Complexpress Logisztikai Kft., az Igazi Társ Kft., a Timeshare Market INC Kft. és a Webshoes 24 Kft.) have not fulfilled their mandatory obligation to cooperate in the arbitration board’s procedure, specified in the Act CLV. of 1997 on consumer protection. According to the legislation, the business against which the consumer submitted his application has cooperation obligation. This means that the company has to reply in written form to the consumer’s request by explaining its views on the matter. Moreover the company has to appoint a representative, who will participate in the hearing, The appointed representative must be authorized to enter into an arrangement. If they violate any of these obligations, they have to face a fine up to 500,000 HUF in case of small or medium-sized enterprises. Thanks to this rule, there is no exception: the consumer will meet face to face with the company representative.

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Kellő körültekintéssel vásároljunk október 7-én, az Internetes Vásárlás Napján!

Once in a lifetime offers, huge promotions, special discounts will be promised on the 7th of October 2016, the Internet Shopping Day, which will be held for the 6th time now. Probably many people would like to buy their Christmas gifts now, and of course as cheap as possible. This is an excellent opportunity for consumers, but it does not hurt to be careful to avoid unpleasant surprises later.

Mire érdemes figyelniük a kávét fogyasztó fogyasztóknak?

Since 2009, 29th of September is officially considered as International Coffee Day. Because coffee is the most commonly consumed beverage after water, it clearly deserves its own day. As for the world’s coffee consumption, the US is the first on the list, however, with up to 5 cups a day, the Finns drink the biggest amount per capita. In Hungary, eight people from ten drink coffee regularly, and the stronger flavoured, strong coffees are the most popular. Our nation is not considered a major coffee-loving nation in Europe with 2 to 2,5 kg amount of coffee per year (per person).

Fogyasztói piacok eredménytáblája 2016 – a fogyasztók elégedettebbek, a piacok jobban teljesítenek

The Consumer Markets Scoreboard monitors how markets are functioning from the perspective of consumers. Market Performance is measured by the Market Performance Indicator (MPI), a composite index made of 5 components: comparability of offers, trust in businesses to respect consumer protection rules, the extent to which markets live up to what consumers expect, choice of retailers/suppliers and the degree to which problems experienced in the market cause detriment. The top 3 services markets for consumers are: holiday accommodation (e.g.

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