Professional Conference on Current Affairs and Challenges of Consumer Protection

Szakmai konferencia a fogyasztóvédelmi aktualitásokról és kihívásokról

The Budapest Chamber of Commerce and Industry and the Budapest Conciliation Board held a professional conference in the BKIK (BCCI) headquarters on 4 December 2024, titled “Current affairs of Consumer Protection: Experiences and Challenges”. The conference was organized in the framework of European Union project: “Fostering the awareness of fair commercial practices through ADR tools within Hungary” (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR)

Members of conciliation boards and employees of consumer protection departments of government agencies arrived from all over the country to take part in the event.

*Caption: Ákos Csókai, General Secretary of BKIK (BCCI), is opening the conference*

Then r. Lénárd Darázs (Vice-Chancellor, University Professor, Eötvös Loránd University, Faculty of Political Science and Law, Department of Civil Law) a keynote speaker of the forum gave a lecture titled “Consumer contracts and the system of domestic regulation of digital content services and contracts for the provision of digital services” that attracted great attention.

Prof. dr. Darázs Lénárd előadását tartja. — *Caption: Prof.dr. Lénárd Darázs giving his lecture*

The first part was closed by dr. Éva Inzelt’s presentation titled “Who understands the domestic system of consumer protection? Who does or does not turn to the conciliation board and why? Preliminary results of an empirical research”.

Dr. Inzelt Éva, a Budapesti Békéltető Testület elnöke előadása közben — *Caption: Dr. Éva Inzelt, President of the Budapest Conciliation Board during her presentation*

After the lunch break professional workshops were held in small groups, the results were summed up, after which the conference was over.

Thank you for your participation!

További bejegyzések

Fogyasztóvédelmi világnap - Budapesti Békéltető testület a budapesti Auchan áruházakban

BCB X Auchan – World Day of Consumer Protection

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World Day of Consumer Rights – invitation

Dear Consumers,We hereby cordially invite you to the events organized on the occasion of World Day of Consumer Rights by Auchan Magyarország Kft, where the Budapest Conciliation Boards takes part within the framework of the FAIRCOMADR project and provide professional information to visitors Date: 14. March (Friday) 2025, from 10:00 to 12:00

Consumer Protection Booklet 2 – online purchase, filing a complaint

Consumer Protection Booklet 2 – information in briefOur publication implemented from the FAIRCOMADR European Union grantpulls the veil off the mysteries of online purchases and handling complaints.