Professional Conference on Current Affairs and Challenges of Consumer Protection

Szakmai konferencia a fogyasztóvédelmi aktualitásokról és kihívásokról

The Budapest Chamber of Commerce and Industry and the Budapest Conciliation Board held a professional conference in the BKIK (BCCI) headquarters on 4 December 2024, titled “Current affairs of Consumer Protection: Experiences and Challenges”. The conference was organized in the framework of European Union project: “Fostering the awareness of fair commercial practices through ADR tools within Hungary” (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR)

Members of conciliation boards and employees of consumer protection departments of government agencies arrived from all over the country to take part in the event.

*Caption: Ákos Csókai, General Secretary of BKIK (BCCI), is opening the conference*

Then r. Lénárd Darázs (Vice-Chancellor, University Professor, Eötvös Loránd University, Faculty of Political Science and Law, Department of Civil Law) a keynote speaker of the forum gave a lecture titled “Consumer contracts and the system of domestic regulation of digital content services and contracts for the provision of digital services” that attracted great attention.

Prof. dr. Darázs Lénárd előadását tartja. — *Caption: Prof.dr. Lénárd Darázs giving his lecture*

The first part was closed by dr. Éva Inzelt’s presentation titled “Who understands the domestic system of consumer protection? Who does or does not turn to the conciliation board and why? Preliminary results of an empirical research”.

Dr. Inzelt Éva, a Budapesti Békéltető Testület elnöke előadása közben — *Caption: Dr. Éva Inzelt, President of the Budapest Conciliation Board during her presentation*

After the lunch break professional workshops were held in small groups, the results were summed up, after which the conference was over.

Thank you for your participation!

This event was organised within the framework of the FAIRCOMADR project (Project No 101146134), funded by the European Union. The views and opinions expressed in this content are those of the author(s) only and do not necessarily reflect those of the European Union or EISMEA (an executive agency of the European Commission). Neither the European Union nor EISMEA can be held responsible for them.

További bejegyzések

Szakmai zárókonferencia a FAIRCOMADR projekt keretében

The Final Event of the FAIRCOMADR EU Project Was Held

On 23 March 2026, the Budapest Chamber of Commerce and Industry and the Budapest Conciliation Board jointly organised a professional conference entitled “Consumer Protection Updates: Focus on the Regulatory Environment Affecting Micro, Small and Medium-Sized Enterprises” in the Ceremonial Hall of the Márai Sándor Cultural Centre, as the closing event of the FAIRCOMADR EU project.

Tudatos vásárló már iskoláskorban – fogyasztóvédelmi edukáció a Toldyban

Conscious Consumer Behaviour Starts at School – Consumer Protection Education at Toldy

Consumer decisions and e-commerce situations are appearing in young people’s everyday lives at an increasingly early age – making it especially important that students receive clear, practical knowledge about their rights and available options already during their school years. With this in mind, on 4 December 2025 the Budapest Conciliation Board (BBT) held a consumer-protection educational session at the Toldy Ferenc Secondary School.

Fogyasztóvédelmi aktuálisok: tapasztalatok és kihívások 2025

Consumer Protection Updates: Experiences and Challenges 2025

On 14 October 2025, the Budapest Conciliation Board (BBT) and the Budapest Chamber of Commerce and Industry (BKIK) jointly organised the professional conference “Consumer Protection Updates: Experiences and Challenges 2025”. The event invited key stakeholders of the consumer protection field to think together, with a particular focus on strengthening cooperation within Hungary’s alternative dispute resolution (ADR) network, supporting knowledge sharing, and fostering professional cohesion and a more consistent approach to practice.