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In 2025, the Budapest Conciliation Board (BBT) supported the harmonisation of its members’ professional work and the continuous improvement of day-to-day case handling through internal professional sessions. The programme focused on processing experiences from the online/hybrid procedural environment, the practical monitoring of legislative changes, and knowledge-sharing based on case experience. All of this was implemented within the framework of the BBT’s EU-funded project “Promoting Fair Commercial Practices through Alternative Dispute Resolution in Hungary (FAIRCOMADR)”.
On 6 October 2025, an internal professional event entitled “Tracking Changes in Practice – Experiences with Legislative Amendments” was held in a hybrid format. Its purpose was to develop a shared interpretation of recent legislative changes and to support their consistent application in daily case management. Case-based discussions enabled participants to identify the practical implications of the amendments, share operational experiences arising in proceedings, and align procedural steps.
A key topic was the fine-tuning of case-handling and decision-preparation processes: participants reviewed procedural points affected by the changes, as well as solutions that strengthen more consistent legal application and more predictable, transparent professional operations. Internal knowledge-sharing and a common professional understanding contribute to ensuring that the BBT continues to support the out-of-court resolution of consumer disputes in a fast, professional, and accessible manner for the parties involved.
The professional training was organised within the framework of the FAIRCOMADR project (Project No 101146134), funded by the European Union. The views and opinions expressed in this content are those of the author(s) only and do not necessarily reflect those of the European Union or EISMEA (an executive agency of the European Commission). Neither the European Union nor EISMEA can be held responsible for them.
