FAIRCOMADR

On the occasion of the World Day we informed consumers on the role and jurisdiction of conciliation boards at three venues (Auchan Óbuda, Auchan Albertfalva - Savoya Park, Auchan Soroksár) in the framework of the FAIRCOMADR project.During the events visitors could get information on their consumer rights and win several prizes by spinning a Wheel of Fortune and answering a quiz question on consumer protection.

Dear Consumers,We hereby cordially invite you to the events organized on the occasion of World Day of Consumer Rights by Auchan Magyarország Kft, where the Budapest Conciliation Boards takes part within the framework of the FAIRCOMADR project and provide professional information to visitors Date: 14. March (Friday) 2025, from 10:00 to 12:00

Consumer Protection Booklet 2 – information in briefOur publication implemented from the FAIRCOMADR European Union grantpulls the veil off the mysteries of online purchases and handling complaints. 

Consumer Protection Booklet 1 – information in briefOur information publication implemented from the European Union grant helps readers to navigate the world of consumer rights, in handling complaints related to faulty products or services.With the help of the Consumer Protection Booklet they can also familiarize themselves with the following concepts and topics: 

On 11 February 2025, r. Éva Farkas, member of the Budapest Conciliation Board was invited by András Ércfalvi into the program of the TrendFM, titled “Monitor in the Afternoon”. The most important results of BCB in 2024 were put into the focus of the talk. Dr. Éva Farkas introduced the activity of the Board that mainly aims at fast and professional settlement of consumer legal disputes, thus contributing to fair functioning and stability of the economy. 

On 7 February 2025, Dr. Éva Farkas, lawyer, and member of the Budapest Conciliation Board gave a lecture on conscious consumer attitude at an event of the Rákosmenti Free University for Pensioners at the Vigyázó Sándor Cultural Centre in the 17th district. The objective of the lecture was protection of the rights of seniors especially focusing on how to deal with problems arising from everyday purchases.

The number of cases regarding flight delays and cancellations were extremely high in the procedures the Budapest Conciliation Board in 2024.

The Business Working Group that has been launched by the Budapest Chamber of Commerce and Industry (BCCI) and the Budapest Conciliation Board keeps on operating in 2025 as well.The first session took place on 30 January, and its goal was to identify regulatory challenges of consumer protection with the inclusion of businesses and develop constructive suggestions for legislators.

The Budapest Conciliation Board – in the framework of its consumer protection program that was funded by the EU on the basis of its grant titled “Fostering the awareness of fair commercial practices through ADR tools within Hungary (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR) – considers provision of appropriate information on consumer protection particularly important, that is why its goal is to support shaping conscious consumer attitude.