Consumer protection in the classroom – conscious decisions at a young age

On 21 May 2025, the Budapest Conciliation Board met secondary school students once again, delivering an interactive consumer protection lecture to the pupils of ELTE Trefort Ágoston Grammar School within the framework of the FAIRCOMADR project (“Fostering the awareness of fair commercial practices through ADR tools within Hungary”).

The event represented the third stop in the Board’s educational programme series, which aims to introduce young generations to the principles of

Rethinking Consumer Experience – Service Design Workshops at the Budapest Conciliation Board

The Budapest Conciliation Board implemented a series of three interlinked workshops in 2024–2025 as part of the European Union project FAIRCOMADR – “Fostering the awareness of fair commercial practices through ADR tools within Hungary.” The consumer research carried out within the framework of the project aimed to improve conciliation as a service through the application of the service design methodology – a pioneering approach in the field of consumer protection in Hungary.

The project’s professional partner was the meet

The Business Working Group – Second Meeting of the Year

On 8 April 2025, the Budapest Chamber of Commerce and Industry and the Budapest Conciliation Board held the second meeting of the Business Working Group.

The aim of the group is to bring businesses into the discussion on consumer protection, highlight practical challenges, and put forward useful recommendations for decision-makers.

This meeting was organised under the EU-funded project “Fostering the awareness of fair commercial practices through ADR tools within Hungary (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR)”.

The First Meeting of the Business Working Group in 2025

The Business Working Group that has been launched by the Budapest Chamber of Commerce and Industry (BCCI) and the Budapest Conciliation Board keeps on operating in 2025 as well.

The first session took place on 30 January, and its goal was to identify regulatory challenges of consumer protection with the inclusion of businesses and develop constructive suggestions for legislators.