BCB X Auchan – World Day of Consumer Protection

On the occasion of the World Day we informed consumers on the role and jurisdiction of conciliation boards at three venues (Auchan Óbuda, Auchan Albertfalva - Savoya Park, Auchan Soroksár) in the framework of the FAIRCOMADR project.

During the events visitors could get information on their consumer rights and win several prizes by spinning a Wheel of Fortune and answering a quiz question on consumer protection.

Consumer Protection Booklet 1 -Consumer rights and the complaint process

Consumer Protection Booklet 1 – information in brief

Our information publication implemented from the European Union grant helps readers to navigate the world of consumer rights, in handling complaints related to faulty products or services.

With the help of the Consumer Protection Booklet they can also familiarize themselves with the following concepts and topics: 

Information on Consumer Protection for Pensioners

The Budapest Conciliation Board – in the framework of its consumer protection program that was funded by the EU on the basis of its grant titled “Fostering the awareness of fair commercial practices through ADR tools within Hungary (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR) – considers provision of appropriate information on consumer protection particularly important, that is why its goal is to support shaping conscious consumer attitude.

The Budapest Conciliation Board has visited Neumann János Technical School

What kind of dangers are hidden in online purchases?

The FAIRCOMADR project of the Budapest Conciliation Board has set the goal of developing conscious consumer attitude of students. As the second step of the program, the students of the Budapest Technical Vocational Training Center Neumann János Informatics Technical School got acquainted with consumer rights and obligations as well as the jurisdiction of the Budapest Conciliation Board on 11 December 2024.