FAIRCOMADR

On the occasion of the World Day we informed consumers on the role and jurisdiction of conciliation boards at three venues (Auchan Óbuda, Auchan Albertfalva - Savoya Park, Auchan Soroksár) in the framework of the FAIRCOMADR project.

During the events visitors could get information on their consumer rights and win several prizes by spinning a Wheel of Fortune and answering a quiz question on consumer protection.

Dear Consumers,

We hereby cordially invite you to the events organized on the occasion of World Day of Consumer Rights by Auchan Magyarország Kft, where the Budapest Conciliation Boards takes part within the framework of the FAIRCOMADR project and provide professional information to visitors 

Date: 14. March (Friday) 2025, from 10:00 to 12:00

Consumer Protection Booklet 2 – information in brief

Our publication implemented from the FAIRCOMADR European Union grant

pulls the veil off the mysteries of online purchases and handling complaints. 

Consumer Protection Booklet 1 – information in brief

Our information publication implemented from the European Union grant helps readers to navigate the world of consumer rights, in handling complaints related to faulty products or services.

With the help of the Consumer Protection Booklet they can also familiarize themselves with the following concepts and topics: 

On 7 February 2025, Dr. Éva Farkas, lawyer, and member of the Budapest Conciliation Board gave a lecture on conscious consumer attitude at an event of the Rákosmenti Free University for Pensioners at the Vigyázó Sándor Cultural Centre in the 17th district. The objective of the lecture was protection of the rights of seniors especially focusing on how to deal with problems arising from everyday purchases.

The Business Working Group that has been launched by the Budapest Chamber of Commerce and Industry (BCCI) and the Budapest Conciliation Board keeps on operating in 2025 as well.

The first session took place on 30 January, and its goal was to identify regulatory challenges of consumer protection with the inclusion of businesses and develop constructive suggestions for legislators.

The Budapest Conciliation Board – in the framework of its consumer protection program that was funded by the EU on the basis of its grant titled “Fostering the awareness of fair commercial practices through ADR tools within Hungary (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR) – considers provision of appropriate information on consumer protection particularly important, that is why its goal is to support shaping conscious consumer attitude.

The Budapest Chamber of Commerce and Industry and the Budapest Conciliation Board held a professional conference in the BKIK (BCCI) headquarters on 4 December 2024, titled “Current affairs of Consumer Protection: Experiences and Challenges”. The conference was organized in the framework of European Union project: “Fostering the awareness of fair commercial practices through ADR tools within Hungary” (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR)

What kind of dangers are hidden in online purchases?

The FAIRCOMADR project of the Budapest Conciliation Board has set the goal of developing conscious consumer attitude of students. As the second step of the program, the students of the Budapest Technical Vocational Training Center Neumann János Informatics Technical School got acquainted with consumer rights and obligations as well as the jurisdiction of the Budapest Conciliation Board on 11 December 2024.

A Lecture on Consumer Protection in the Saint Anne Greek Catholic High School and Technical School

Dangers of Online Shopping