FAIRCOMADR

Consumer decisions and e-commerce situations are appearing in young people’s everyday lives at an increasingly early age – making it especially important that students receive clear, practical knowledge about their rights and available options already during their school years. With this in mind, on 4 December 2025 the Budapest Conciliation Board (BBT) held a consumer-protection educational session at the Toldy Ferenc Secondary School.

In 2025, the Budapest Conciliation Board (BBT) supported the harmonisation of its members’ professional work and the continuous improvement of day-to-day case handling through internal professional sessions. The programme focused on processing experiences from the online/hybrid procedural environment, the practical monitoring of legislative changes, and knowledge-sharing based on case experience.

On 2 October 2025, the Budapest Conciliation Board organised a consumer protection information programme for senior citizens at the Kondor Béla Community Centre. The event was implemented within the framework of the BBT’s EU-funded project entitled “Promoting Fair Commercial Practices through Alternative Dispute Resolution in Hungary (FAIRCOMADR)”.

The presentation What Do I Get for My Money?

Entrepreneurs’ Working Group Meeting within the FAIRCOMADR Project (2025/3)

The Budapest Conciliation Board held an information session at the Municipal Social Services Centre in Budapest’s District XVI, as part of the FAIRCOMADR – “Fostering the awareness of fair commercial practices through ADR tools within Hungary” project, co-funded by the European Union. The event, held on 5 June 2025, aimed to strengthen consumer awareness and promote fair and transparent commercial behaviour through alternative dispute resolution tools.

The lecture was delivered by Dr.

On 21 May 2025, the Budapest Conciliation Board met secondary school students once again, delivering an interactive consumer protection lecture to the pupils of ELTE Trefort Ágoston Grammar School within the framework of the FAIRCOMADR project (“Fostering the awareness of fair commercial practices through ADR tools within Hungary”).

The event represented the third stop in the Board’s educational programme series, which aims to introduce young generations to the principles of

The Budapest Conciliation Board implemented a series of three interlinked workshops in 2024–2025 as part of the European Union project FAIRCOMADR – “Fostering the awareness of fair commercial practices through ADR tools within Hungary.” The consumer research carried out within the framework of the project aimed to improve conciliation as a service through the application of the service design methodology – a pioneering approach in the field of consumer protection in Hungary.

The project’s professional partner was the meet

On 16–17 May 2025, a professional training event was held in Esztergom as part of our EU project “Fostering the awareness of fair commercial practices through ADR tools within Hungary (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR)”.

Friday featured a full-day workshop led by facilitator János Laincsek. The programme focused on self-awareness, resilience and role consciousness — essential skills for professional work as well as personal growth.

On the occasion of the World Day we informed consumers on the role and jurisdiction of conciliation boards at three venues (Auchan Óbuda, Auchan Albertfalva - Savoya Park, Auchan Soroksár) in the framework of the FAIRCOMADR project.

During the events visitors could get information on their consumer rights and win several prizes by spinning a Wheel of Fortune and answering a quiz question on consumer protection.

Dear Consumers,

We hereby cordially invite you to the events organized on the occasion of World Day of Consumer Rights by Auchan Magyarország Kft, where the Budapest Conciliation Boards takes part within the framework of the FAIRCOMADR project and provide professional information to visitors 

Date: 14. March (Friday) 2025, from 10:00 to 12:00