békéltetés

The Budapest Conciliation Board held an information session at the Municipal Social Services Centre in Budapest’s District XVI, as part of the FAIRCOMADR – “Fostering the awareness of fair commercial practices through ADR tools within Hungary” project, co-funded by the European Union. The event, held on 5 June 2025, aimed to strengthen consumer awareness and promote fair and transparent commercial behaviour through alternative dispute resolution tools.

The lecture was delivered by Dr.

The Budapest Conciliation Board implemented a series of three interlinked workshops in 2024–2025 as part of the European Union project FAIRCOMADR – “Fostering the awareness of fair commercial practices through ADR tools within Hungary.” The consumer research carried out within the framework of the project aimed to improve conciliation as a service through the application of the service design methodology – a pioneering approach in the field of consumer protection in Hungary.

The project’s professional partner was the meet

On 7 February 2025, Dr. Éva Farkas, lawyer, and member of the Budapest Conciliation Board gave a lecture on conscious consumer attitude at an event of the Rákosmenti Free University for Pensioners at the Vigyázó Sándor Cultural Centre in the 17th district. The objective of the lecture was protection of the rights of seniors especially focusing on how to deal with problems arising from everyday purchases.

The number of cases regarding flight delays and cancellations were extremely high in the procedures the Budapest Conciliation Board in 2024.

The Business Working Group that has been launched by the Budapest Chamber of Commerce and Industry (BCCI) and the Budapest Conciliation Board keeps on operating in 2025 as well.

The first session took place on 30 January, and its goal was to identify regulatory challenges of consumer protection with the inclusion of businesses and develop constructive suggestions for legislators.

The Budapest Chamber of Commerce and Industry and the Budapest Conciliation Board held a professional conference in the BKIK (BCCI) headquarters on 4 December 2024, titled “Current affairs of Consumer Protection: Experiences and Challenges”. The conference was organized in the framework of European Union project: “Fostering the awareness of fair commercial practices through ADR tools within Hungary” (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR)