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Consumer decisions and e-commerce situations are appearing in young people’s everyday lives at an increasingly early age – making it especially important that students receive clear, practical knowledge about their rights and available options already during their school years. With this in mind, on 4 December 2025 the Budapest Conciliation Board (BBT) held a consumer-protection educational session at the Toldy Ferenc Secondary School.

On 2 October 2025, the Budapest Conciliation Board organised a consumer protection information programme for senior citizens at the Kondor Béla Community Centre. The event was implemented within the framework of the BBT’s EU-funded project entitled “Promoting Fair Commercial Practices through Alternative Dispute Resolution in Hungary (FAIRCOMADR)”.

The presentation What Do I Get for My Money?

On 16 September 2025, the year-end meeting of the Entrepreneurs’ Working Group—established in 2022—was held as a joint event of the Budapest Chamber of Commerce and Industry (BKIK) and the Budapest Conciliation Board (BBT).

The Budapest Conciliation Board held an information session at the Municipal Social Services Centre in Budapest’s District XVI, as part of the FAIRCOMADR – “Fostering the awareness of fair commercial practices through ADR tools within Hungary” project, co-funded by the European Union. The event, held on 5 June 2025, aimed to strengthen consumer awareness and promote fair and transparent commercial behaviour through alternative dispute resolution tools.

The lecture was delivered by Dr.

On 21 May 2025, the Budapest Conciliation Board met secondary school students once again, delivering an interactive consumer protection lecture to the pupils of ELTE Trefort Ágoston Grammar School within the framework of the FAIRCOMADR project (“Fostering the awareness of fair commercial practices through ADR tools within Hungary”).

The event represented the third stop in the Board’s educational programme series, which aims to introduce young generations to the principles of

Dear Consumers,

We hereby cordially invite you to the events organized on the occasion of World Day of Consumer Rights by Auchan Magyarország Kft, where the Budapest Conciliation Boards takes part within the framework of the FAIRCOMADR project and provide professional information to visitors 

Date: 14. March (Friday) 2025, from 10:00 to 12:00

On 7 February 2025, Dr. Éva Farkas, lawyer, and member of the Budapest Conciliation Board gave a lecture on conscious consumer attitude at an event of the Rákosmenti Free University for Pensioners at the Vigyázó Sándor Cultural Centre in the 17th district. The objective of the lecture was protection of the rights of seniors especially focusing on how to deal with problems arising from everyday purchases.

The number of cases regarding flight delays and cancellations were extremely high in the procedures the Budapest Conciliation Board in 2024.

The Budapest Conciliation Board – in the framework of its consumer protection program that was funded by the EU on the basis of its grant titled “Fostering the awareness of fair commercial practices through ADR tools within Hungary (101146134 — SMP-CONS-2023-ADR I FAIRCOMADR) – considers provision of appropriate information on consumer protection particularly important, that is why its goal is to support shaping conscious consumer attitude.

What kind of dangers are hidden in online purchases?

The FAIRCOMADR project of the Budapest Conciliation Board has set the goal of developing conscious consumer attitude of students. As the second step of the program, the students of the Budapest Technical Vocational Training Center Neumann János Informatics Technical School got acquainted with consumer rights and obligations as well as the jurisdiction of the Budapest Conciliation Board on 11 December 2024.